Return and Refund

LuckRising Return & Refund Policy

Thank you for choosing LuckRising for your sock needs. We are committed to providing high-quality socks and exceptional customer service. We understand how important it is to find the perfect socks—whether they are for men, women, kids, or special occasions—and we strive to ensure your satisfaction with every purchase.

Terms of Sale

By placing an order or purchasing products at LuckRising, you agree to adhere to the following terms and conditions in addition to our Privacy Policy. Your shopping experience is of utmost importance to us, and we aim to make it as rewarding as possible.

30-Day Return Policy

At LuckRising, we are confident that you will love your socks. All of our products—from men’s casual socks to holiday-themed designs—are crafted with care and attention to detail. However, if a product does not meet your expectations, you are backed by our 30-day return policy.

You can return any product within 30 days of receipt for any reason for a full refund. We ensure a hassle-free return process without any restocking fees.

How to Return an Item

  1. Contact Us: Email us at troykowloonmitchell@gmail.com with your order number and the item(s) you wish to return, along with the reason for the return.
  2. Prepare the Package: Securely pack the item(s) in the original packaging, if available. Include all paperwork, parts, and accessories to ensure a full refund.
  3. Send It Back to Us: Mail your return to the following address:

    LuckRising Returns
    850 Forman Ave
    San Jose, CA 95124-4709
    United States

    Use a trackable shipping method to ensure your package does not get lost in transit. Please note that customers are responsible for the risk of loss during shipping.

Refunds

Refunds are processed within 1-3 business days after we receive your returned item. The refund will be issued to the original payment method used during purchase, unless otherwise specified. There are no restocking fees associated with the return.

Free Return Shipping

Return shipping is on us! Once you initiate a return, we will provide you with a pre-paid shipping label.

Exclusions

Please note that final sale items are not eligible for returns.

Questions?

If you have any questions regarding our Return and Refund Policy, please do not hesitate to contact us at troykowloonmitchell@gmail.com.

We value your business and aim to meet your expectations with every purchase at LuckRising. Your satisfaction is our priority!